How are landlord risk scores calculated for Overlook?
The landlord risk score (0–100) is calculated from tenant review ratings across four dimensions — overall experience, maintenance responsiveness, communication, and lease fairness — combined with open housing code violations. Scores above 70 are green (good landlord), 40–70 are yellow (fair), and below 40 are red (caution). Every Overlook landlord is scored using the same formula.
Are Overlook landlord reviews verified?
Reviews are submitted anonymously by real tenants. RentIntell does not collect identifying information, but reviewers must agree to community guidelines. Reviews that violate guidelines are removed. Housing code violations are sourced directly from official city and county government data sources.
Can a landlord in Overlook remove their reviews?
No. Landlords cannot remove or edit tenant reviews on RentIntell. All reviews are from anonymous tenants and are retained permanently unless they violate community guidelines. This ensures renters in Overlook always have access to unedited, unfiltered feedback.
Which Overlook landlords should I avoid?
The Watch-Out leaderboard above shows Overlook landlords with the lowest risk scores and most reported issues. Any score below 40 is a red flag — review their open violations and tenant feedback carefully before signing a lease.